| Ticket Number | YT:PMD-3297 |
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| Project Goal | Offer PortaBilling MCP Server as a service, providing PortaOne's customers (CSPs) with a managed, cloud-hosted MCP server. This enables them to rapidly develop and deploy AI assistants that interface with their PortaBilling APIs |
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| Why this project exists ? | Communications Service Providers (CSPs) using PortaBilling want to leverage AI assistants to improve customer service and operational efficiency. However, deploying, configuring, and managing the necessary MCP server infrastructure presents a significant technical barrier, slowing adoption and increasing operational overhead. This project addresses that problem by offering a managed service. |
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| Who are the users / whom we bring value ? | - Primary Users (CSPs): These are the administrators and developers who want to easily enable AI assistant capabilities without managing underlying infrastructure and securely connect AI services to their PortaBilling API on a per-end-user basis.
- CSP End-Users (e.g., a subscriber): These users will interact with the CSP's services through a seamless AI assistant.
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| What are the benefits for CSP/ PortaSwitch owner? | - Primary Business Goals:
- Increase the stickiness and value of the PortaBilling ecosystem.
- Reduce the time-to-market for CSPs wanting to implement AI solutions.
- Primary User (CSP) Goals:
- Easily enable AI assistant capabilities without managing underlying infrastructure.
- Securely connect AI services to their PortaBilling API on a per-end-user basis.
- Focus on building the AI assistant logic, not the plumbing.
- Secondary Goals:
- Establish a framework for offering other managed AI/LLM-related services.
- Gather insights into how CSPs are using their APIs to inform future product development.
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Target Release
| N/A |
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| Area | PortaBilling, Addon Mart |
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