Allow to activate already recorded greeting through the IVR menu in "One's Own Voice Mailbox Access" and "Account Self-Care" IVR applications. At the moment user can only activate prerecorded greeting using account selfcare web interface, while IVR menus don't provide possibility to activate greeting without rerecording it [1].

Specifications

Use Cases - Possibility to activate prerecorded greeting via IVR

References

  1. Greeting options menu diagram

 

Ticket NumberSIP-2260
Target BuildMR57-0
AreaPortaSIP

 

 

 Business Requirements

Implementation

Testing